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The player from Canada is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Germany submitted a withdrawal request less than two weeks prior to contacting us. The player from Canada is experiencing difficulties withdrawing her winnings due to a minimum withdrawal limit. The complaint was resolved as the player received her money. The player from Australia requested a withdrawal of AU$801 but he wasn’t able to withdraw the money via the payment method he chose. The casino recommended him to use SEPA but that payment method is only available in Europe.
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The player from Poland is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Philippines has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Brazil submitted a withdrawal request less than two weeks prior to contacting us. The player from Chile has submitted a withdrawal request less than two weeks prior to contacting us. The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint.
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Angus had been trying to withdraw his winnings via VISA, the same way he deposited them, but it just became impossible. He seemed to not be able to understand why would it be happening since he never used any bonus and met all of the wagering requirements. The player is experiencing a problem with withdrawal, because his account wasn’t verified after he sent the requested documents to the casino. The player from Argentina is experiencing difficulties withdrawing his winnings. The player from Italy is experiencing difficulties withdrawing his winnings due to unfinished KYC verification. We closed this complaint because the player submitted 2 identical complaints and we kept only the second one opened.
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Player’s deposit has never been credited to his casino account. The player from Germany has deposited money into his account, but the funds seem to be lost. The player from Portugal has used a third party payment method for depositing. The player from Canada is experiencing difficulties verifying casino account. The player from Argentina is experiencing difficulties withdrawing her funds.
The player deposited in the casino, but the amount wasn’t credited to his casino balance. We closed the complaint because the player didn’t reply to our messages and questions. The player from Finland has an issue with the casino, regarding unclear bonus rules. After depositing 15€ and getting a 7.5€ bonus, he won 300€.
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Verification issues and unresponsive provider The player complained about verification issues he had after requesting a witdrawal. To resolve the issue, the player requested verification via video conference call, alas, it remained ignored by the casino. After successful initial withdrawals, the player had issues with receiving the second withdrawal. The withdrawal was confirmedd but pending for 20 days. The player from Germany deposited money into his account two days ago. Unfortunately, the money has not been credited to his account yet.
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The player from Australia is experiencing difficulties withdrawing her funds due to a previous deposit through a virtual card. The player from Switzerland is struggling to receive his winnings. Player’s account has been blocked after verification and winnings confiscated. The player from Portugal has deposited funds into her account with her daughter’s card. Subsequently, casino confiscated winnings and closed the account. We rejected this complaint because the player breached the casino’s T&Cs.
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In the past, he had no issues with deposits or withdrawals, but this time, the casino told him there was an issue with player’s bank. The bank reassured the player that there had been no issues on their side. The casino told him to use different payment method, which he did, however, the withdrawal request kept getting rejected. The casino didn’t react to this complainet and it remained unresolved. This is a very good casino with comprehensive options for play.
The complaint was rejected because the player didn’t respond to our messages and questions. Like on all gambling betting sites India, the first thing every new punter must do is to deposit some money to the personal betting account. And, obviously, a player will want to withdraw his winnings later.
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